The Electrum Platform enables tier 1 banks and retailers to integrate CRM, loyalty, campaigns, rewards, digital wallets and store cards to provide customers with a seamless omni-channel experience.
Not only does the Electrum Platform integrate the various components of your loyalty environment, we also provide the tools to manage the on-going provision of your loyalty services and help you manage your SLA’s with third parties.
Enable Loyalty Integrations
Integrate loyalty across point-of-sale’s, kiosks, mobile, online portals and online shopping.
Integrate your channels with loyalty points wallets to allow customers to earn points for purchases of goods and value added services.
Integrate your channels with loyalty points wallets to allow customers to use points for purchases of goods and value added services.
Vouchers and Rewards
Send basket information from the point of sale to your rewards platform and provide customers with instant rewards and discount vouchers.
Integrate points wallets and currency wallets, enabling customers to switch loyalty points to currency for in-store and online purchases.
Store Card Integration
Integrate your channels with your store card issuing system to enable customers to load pre-paid currency and converted points onto store cards.
Integrated Customer Balances
Query balances for store credit, loyalty wallets, currency and points and enable a single view for balances that is available across kiosks, POS, mobile apps, and your online portal.
Route a single transaction to multiple end points using preset business rules